Because Mentor Computers has been in business nearly 30 years (!!!), we think a lot about experience and what it means. You probably have thought about it too, because experience, along with expertise, are essential to a job being done right. You want to make sure that the people you entrust with the most important things in your life (like your home, your vehicle, and your computer) have the right experience! Do we measure up? We certainly think so, but take a look for yourself.
As a team, we service nearly 1500 computers each year!! Our exceptional team boasts members with degrees in Engineering, Computer Science, Chemistry and even Philosophy.
TEAM PROFILE:
Geoff (Head of Technical Services):
- Degree in Computer Science
- Adept at computer programming
- Extensive experience troubleshooting computer hardware and software issues
- Has serviced more than 1000 computers since he began working at Mentor Computers
Steve (Head of Operations):
- Degree in Engineering
- Exemplary problem solving and trouble shooting skills
- Works tirelessly to provide personal customer service, surpassed only by his attention to detail
Leo (Training & Technical Support):
- Degrees in Science and Philosophy
- 28 years of experience
- Spends the bulk of his time in the field, solving problems competitors have given up on
- Combines his diverse educational background to provide top-rate support for the effective and efficient use of technology at home, or in business
- Extensive experience teaching low-vision customers how to use Zoomtext and other accessibility options
Brad (Technical Support):
- Technical Education
- Experience in both hardware repair and software troubleshooting
- One of our newest team members, with experience working for Microscoft
Anita (President):
- Degree in Science
- Extensive experience teaching post-secondary technical math and physics
- Experience in hardware construction at the component level (i.e. assembling and soldering thousands of embedded controllers and other instrumentation)